Supply Area :The Town of Witbank, Duvha Park ans town of Ogies , Clewer , Emalahleni , Kriel , Van
2. Rietspruit
31.53%
Supply Area :Witbank
Regulatory Comments 2011 :
The eMalahleni Municipality is not performing very well as yet; the overall score reveals that not much has been since the release of the Blue Drop report in 2011 even after the support from the Department by deploying the Rapid Response Unit to assist the Municipality to optimise treatment since various complaints were received on the visual compliance of the water at the time in the area of jurisdiction. A comprehensive report that clearly indicated the plan of action that the Municipality needed to follow to optimise treatment was drawn. The municipality is required to prioritise disinfection as a control measure for bacteriological risk to water supply within its entire area of jurisdiction. The water safety plan needs to improve since acceptable operations are still not in place. The most disappointing factor is that, according to the municipal official present at the confirmation assessment, a proposal presented to the council soon after the initial assessment, in an attempt to initiate a WSP process was not approved. The Municipality has to prioritise development and implementation of the water safety plan, it is imperative to conduct risk assessment for the entire area that covers the catchment, system and distribution. Roles and responsibilities must be clearly defined for the various role players within the Water Services Authority. A service level agreement must also be drawn and endorsed by both WSA and WSP where necessary. The lack of Drinking Water Incident Management Protocol & Water Quality Incident Register from the Municipality is a significant concern to the Department. In the event that any of the plants faces a disaster or emergency situation, the municipality would not be in a position to deal with such, as the protocol and procedures are not in place. It is evident that management is yet to respond favourably towards the requirements of the national regulation programme on various aspects, especially the need to keep its constituency informed on drinking water quality performance. The lack of commitment and accountability from the Management towards the national programme intent to inform the public of local municipal services performance is deplorable. This Department is extremely concerned about the current status of the DWQ. This is the second year, the municipality did not adhere to the regulator’s requirement to be assessed against the Blue Drop criteria and as result, no evidence was presented in support of the drinking water quality (DWQ) management services and performance within the municipal area. The Department will pay more attention to this Municipality to ensure that safe drinking water quality is provided to the public. There is room for vast improvement if the Municipality can pay immediate attention to the following aspects (with the full support of the Municipal Management): Development and implementation of the Water Safety Plan; Development of the Water Incident Management Protocol & Water Quality Incident Register; The Municipality is advised to publish the drinking water quality management performance against the requirements of SANS 241. This will allow the public to have more confidence in the Municipality in terms of the quality of drinking water supplied to them; Implement the plan of action as recommended by the RRU specialist; Submission of drinking water quality compliance on a monthly basis to the Department (on the BDS)
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